A queue space is a first-come, first-served area where people gather and wait for goods or services. Some typical applications include public transportation stations and terminals, large stores and supermarkets, and banks and post offices. Formalized queue areas are often organized by railings and can offer shelter from the elements; Disney Parks are a prime example.
To make the time in a queue more enjoyable, in-line entertainment and secondary queue areas may be added. To expand the capacity of the queue, planners may increase the length, increase the size of the lanes, or increase the length by designing the line in a serpentine shape.
Queuing is adjustable depending on the need for efficiency or perceived comfort of people in line. A spacing of 6”-8” (15.2-20.3 cm) between people leads to greater efficiency, a spacing of 12”-14” (30.5-35.6 cm) is commonly used, and a queuing spacing of 18”-22” (45.7-55.9 cm) offers a greater degree of comfort.